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Quick answers
Frequently asked questions
How long does it take to get a reply?
Most messages receive a reply within one business day.
Can I ask for help with a purchased template?
Yes. Use the contact form and choose the template issue subject so your message reaches the right team faster.
Can designers submit work to TemplateHarbor?
Yes. We are always open to hearing from talented creators. Use the contact page or email us with your portfolio.
What should I include in my message?
The most helpful messages include the product name, order details if relevant, and a short description of the issue or request.
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