Privacy Policy

Effective date: 25/03/2026

Last updated: 25/03/2026

Version: 1

1. Introduction
This Privacy Policy explains how READYMADE DESIGNS LTD collects, uses, stores, discloses, and otherwise processes personal data in connection with templateharbor.com and related services.

READYMADE DESIGNS LTD, company number 16632982, with its registered address at Dept 6496a 126 East Ferry Road, Canary Wharf, London, United Kingdom, E14 9FP, email: info@templateharbor.com, operates templateharbor.com (the “Website”). In this Privacy Policy, references to “READYMADE DESIGNS LTD”, the “Company”, “we”, “us”, and “our” mean READYMADE DESIGNS LTD.

Protection of personal data is important to us. We process personal data in accordance with applicable data protection laws, including the United Kingdom General Data Protection Regulation and, where applicable, the European Union General Data Protection Regulation.

By using the Website, you acknowledge that you have read this Privacy Policy. If you do not agree with any part of it, you should stop using the Website and contact us.

Unless expressly stated otherwise in this Privacy Policy, READYMADE DESIGNS LTD acts as the data controller in relation to personal data processed through the Website and in connection with the services we provide.

2. Scope of this Privacy Policy
This Privacy Policy applies to personal data we process when you visit the Website, create an account, purchase digital products, contact us, communicate with support, subscribe to updates, participate in surveys, work with us as a contributor or collaborator, interact with us as a business partner, or otherwise engage with our services.

The categories of personal data we process and the purposes for which we use that data may vary depending on the nature of your relationship with us and the way in which you use the Website.

3. Categories of personal data we collect
We collect and process different categories of personal data depending on your interaction with the Website and whether you are a customer, collaborator, creator, partner, or visitor.

If you are a customer, we may collect your name, username, email address, telephone number, billing country, other contact details, account activity, purchase history, support requests, and information relating to your use of the Website. We may also collect technical information connected with the device or browser you use to access the Website, including IP address, referring source, browser type, and related analytics data.

If you are a contributor, creator, or other collaborator, we may collect your name, company name where relevant, IP address, email address, telephone number, identity verification information where legally required, social media links, payment details needed to process commissions or royalties, and responses you submit in surveys or similar forms.

If you are a partner or other business contact, we may collect names, company names, website addresses, telephone numbers, billing addresses, company type information, email addresses, identity verification data where needed, and payout or payment information.

If you communicate with us by chat, telephone, support tools, forms, or similar channels, we may collect names, email addresses, chat transcripts, call notes, call recordings where lawful and appropriately disclosed, device or browser details, and any other information you choose to provide during those communications. We may also request additional information where necessary to verify identity or investigate and resolve issues.

If you are simply visiting the Website, we may collect technical and usage data such as device type, browser type, network connection details, IP address, cookies and similar technologies, and analytics information relating to your interactions with the Website.

4. How personal data is collected
We collect personal data directly from you when you register for an account, make a purchase, complete a form, contact support, subscribe to communications, submit feedback, participate in a survey, or otherwise interact with the Website.

We also collect certain personal data automatically when you browse or use the Website, including technical and usage data generated by your device or browser.

In addition, we may receive personal data from third parties where this is necessary for the operation of the Website and our services.

5. Information received from third parties
We may receive personal data from payment providers in order to process transactions, confirm payments, and maintain transaction records. This may include limited payment-related information such as the cardholder name, account email, billing country, transaction status, and basic transaction identifiers. We do not store full payment card details on our own servers where payment processing is handled by third-party payment service providers.

We may receive information from identity verification providers and fraud prevention services where this is necessary to detect suspicious activity, reduce risk, or verify identity.

If you choose to use a social login or connected sign-in method, such as Google, we may receive personal data from that provider to the extent allowed by the provider and your own account settings.

We may also receive information from third-party sources that refer users to the Website or support the operation, security, and analytics of the Website.

6. Why we process personal data
We process personal data for a range of operational, contractual, legal, and security-related purposes.

We use personal data to create and manage accounts, process purchases, make digital products available, provide receipts and transactional communications, administer customer relationships, and deliver customer and technical support.

We use personal data to operate, maintain, protect, and improve the Website, including monitoring usage, analyzing performance, improving the user interface, maintaining functionality, preventing abuse, and developing our services.

We use personal data to verify identity, protect accounts, detect and prevent fraud, investigate suspicious activity, enforce our Terms and other policies, and manage legal and operational risk.

We use personal data relating to contributors, creators, collaborators, and partners to administer accounts and relationships, communicate, process payments where applicable, maintain records, and support our business operations.

We may also process personal data where necessary to comply with legal obligations, respond to lawful requests by authorities, protect our rights, or prevent harm.

7. Legal bases for processing
We process personal data under one or more legal bases recognized by applicable data protection law. Depending on the circumstances, processing may be based on the performance of a contract, compliance with a legal obligation, our legitimate interests, or your consent where consent is required.

We rely on contractual necessity where processing is required to create accounts, process purchases, make Products available, provide support, and otherwise perform our obligations to you.

We rely on legal obligations where processing is necessary to comply with tax, accounting, consumer protection, regulatory, and other legal requirements.

We rely on legitimate interests where processing is reasonably necessary for operating, improving, securing, and administering the Website and our business, provided those interests are not overridden by your rights and freedoms. This may include fraud prevention, service improvement, internal administration, recordkeeping, network and information security, and protection of our legal position.

Where the law requires consent, including for certain marketing and cookie-related activities, we will rely on your consent and you may withdraw it at any time.

8. Orders, digital content, and statutory obligations
We process purchase and transaction data to administer sales made through the Website and to comply with our legal obligations in relation to digital content and consumer protection.

This includes processing personal data to create and maintain transaction records, provide access to purchased digital products, handle support issues, manage disputes, and keep records relevant to statutory rights under the Consumer Rights Act 2015.

We may maintain records relating to repair or replacement where a digital template is found to be defective. We may also process data relevant to any applicable cancellation period, including the 14-day cancellation period where such a right exists, unless supply has begun after your express request and acknowledgement that the cancellation right is lost.

Where digital content is supplied immediately and you have expressly requested immediate supply and acknowledged that the cancellation right no longer applies once supply begins, we may retain records of that acknowledgement for compliance, evidential, and dispute-handling purposes.

9. Marketing communications
Where permitted by law, we may send you marketing messages about our products, services, offers, or updates. Where consent is required by law before sending such communications, we will obtain that consent first.

You can stop receiving marketing communications at any time by using the unsubscribe option included in the message or by contacting us at info@templateharbor.com. Withdrawal of consent does not affect the lawfulness of processing carried out before that withdrawal.

10. Disclosure of personal data
Personal data may be accessed by employees, contractors, and service providers who need that information in order to perform their duties or provide services on our behalf. Access is limited to what is reasonably necessary for the relevant purpose.

We may share personal data with service providers involved in hosting, analytics, customer support, communications, security, fraud prevention, identity verification, and payment processing. Where such providers process personal data on our behalf, we use appropriate contractual measures and safeguards.

We may disclose personal data to financial institutions and payment processors where needed to process transactions.

We may also disclose personal data to authorities, courts, regulators, or other third parties where disclosure is required by law, necessary to respond to lawful requests, required to protect our rights or interests, or reasonably necessary to protect the safety, rights, or property of us, our users, or others.

11. International transfers
READYMADE DESIGNS LTD is incorporated in the United Kingdom. While we may use service providers and data centres located in the United Kingdom, the European Economic Area, and other jurisdictions globally, your personal data is primarily governed by United Kingdom data protection standards.

Where personal data is transferred outside the United Kingdom or the European Economic Area, we ensure that appropriate safeguards are in place where required by law. Such safeguards may include adequacy regulations, adequacy decisions, or standard contractual clauses.

12. Retention of personal data
We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, including for legal, accounting, tax, fraud-prevention, compliance, security, and dispute-resolution purposes.

If you request deletion of your personal data, we may still need to retain certain information where retention is required by law or is necessary for legitimate interests such as fraud prevention, compliance, security investigations, enforcement of agreements, or resolution of disputes.

Notwithstanding account inactivity, we are required under United Kingdom tax and accounting requirements, including HMRC retention obligations, to retain records of financial transactions, including name, address, and transaction details, for a minimum of six years following the end of the relevant tax year.

Subject to applicable law and legitimate retention needs, we may deactivate or delete accounts that have remained inactive for six months or longer.

13. Security of personal data
We use appropriate technical and organizational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or unauthorized access.

Such measures may include access controls, encryption in transit such as SSL or TLS, least-privilege or role-based access principles, internal verification procedures for sensitive requests, and other operational safeguards intended to reduce risk.

No method of transmission over the internet and no method of electronic storage is completely secure. However, we take reasonable steps to protect personal data and to maintain appropriate safeguards.

14. Cookies and similar technologies
Cookies are small files stored on your device when you visit a website. We use cookies and similar technologies to provide essential Website functionality, maintain security, understand how the Website is used, and, where enabled, support analytics or personalization.

Where required by law, we will ask for your consent before using non-essential cookies, including certain analytics or advertising-related cookies, and we will provide a means for you to manage cookie preferences. Strictly necessary cookies may be used without separate consent where they are required for the functioning of the Website or for providing services you have requested.

We may use Google Analytics or similar analytics tools to understand how users interact with the Website. Such tools may use cookies and related technologies. You can control cookies through your browser settings and, where available, through cookie preference tools provided on the Website.

15. Third-party websites
The Website may contain links to third-party websites or services. If you follow a link to a third-party website, you leave our Website. We are not responsible for the privacy practices, content, or data handling of third parties. You should review their privacy policies before providing them with personal data.

16. Your rights
Depending on the law applicable to you, you may have the right to request access to your personal data, request correction of inaccurate data, request deletion of data, request restriction of processing, object to certain processing activities, request portability of data, and withdraw consent where processing is based on consent. You may also have the right to object to the use of your personal data for direct marketing purposes.

To exercise your rights, you may contact us at info@templateharbor.com. We may ask for information necessary to verify your identity before responding to your request.

If you believe that your data protection rights have been infringed, you have the right to lodge a complaint with the Information Commissioner’s Office. Further information is available on the Information Commissioner’s Office website. We would, however, appreciate the opportunity to address your concerns first.

17. Account deletion and erasure requests
You may request deletion of your account and personal data by contacting us at info@templateharbor.com. We may require a reasonable period of time to process deletion requests, including where backup systems, technical dependencies, or third-party service arrangements affect the timing of deletion.

Deletion requests do not necessarily result in immediate or complete erasure of all information where retention remains required by law or is reasonably necessary for fraud prevention, security, compliance, dispute resolution, or other legitimate purposes described in this Privacy Policy.

18. Children’s privacy
The Website is not intended for children. If you are below the age at which you can lawfully consent to the processing of personal data in your country, you should not use the Website or provide personal data through it.

If we become aware that personal data has been collected from a child in circumstances contrary to applicable law, we will take reasonable steps to delete that information.

19. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be published on templateharbor.com and will apply from the date on which it is published. Where appropriate, including where material changes are made, we may also notify you by email or through notices on the Website.

20. Contact
If you have questions about this Privacy Policy, would like to exercise your rights, or believe that your privacy rights may have been affected, you may contact us at info@templateharbor.com. We will aim to respond within a reasonable period.