Delivery Policy
Please review the information below carefully. These documents set out the terms, rights, and responsibilities that apply when you use TemplateHarbor.
Last updated: 1 July 2026
This Delivery Policy explains how TemplateHarbor (“TemplateHarbor”, “we”, “us”, or “our”), operated by Readymade Designs Ltd, company number 16632982, registered office at Dept 6496a, 126 East Ferry Road, Canary Wharf, London, United Kingdom, E14 9FP, delivers Products purchased through templateharbor.com (the “Website”).
1. Nature of Our Products
All Products offered on the Website, including WordPress themes, Figma files, HTML templates, Photoshop mockups, and presentation templates, are digital and delivered electronically. TemplateHarbor does not sell or ship physical goods, and no physical delivery is involved in any order.
2. How Delivery Works
Once your Order has been confirmed and payment has been successfully processed, the purchased Product is made available for download directly through your TemplateHarbor account.
3. Delivery Timing
Digital delivery is instant. Products are typically available for download immediately after your Order is confirmed. In rare cases of technical delay, delivery may take a short additional time, and we will notify you through your account or by email if this occurs.
4. Accessing Your Downloads
Purchased Products remain accessible for download through your TemplateHarbor account, allowing you to re-download the latest version of a Product whenever needed, subject to the applicable Licence Terms.
5. File Formats and Compatibility
Product pages specify the file formats, supported platforms, and software compatibility for each Product. It is your responsibility to ensure that you have the necessary software and hardware to open and use the files before purchase.
6. Delivery Issues
If you do not receive access to a purchased Product within a reasonable time, if a download link does not work, or if the files you received do not match your Order, please contact our support team with your account and order details so that we can investigate and resolve the issue promptly.
7. Changes to This Delivery Policy
We may update this Delivery Policy from time to time to reflect changes in how we deliver our Products. Any changes will be posted on this page with a revised date.
8. Contact Us
If you have questions about this Delivery Policy, please contact us at:
Readymade Designs Ltd
Dept 6496a, 126 East Ferry Road, Canary Wharf, London, United Kingdom, E14 9FP
Email: info@templateharbor.com